What do we do? We provide business support for UK companies importing, exporting and doing business with China and provide training in Chinese business culture and etiquette.
We also provide Chinese Translation and Interpreter services, Market Research in China and assist UK companies with Chinese tourism providing the right customer service for Chinese tourists and Chinese High Net Worth Individuals visiting the UK.
We are passionate about helping companies excel, if we can help get in touch.
The Key to success in China - Is knowing Chinese Business Culture & Etiquette
Whether you are Importing, Exporting, Doing business in China or Meeting a Chinese Delegation this will be a challenge, especially if you do not know China's business and social culture, etiquette, consumer behaviour and China's diverse markets.
China is an ancient culture and does business very differently to the British preferring to spend time building trust and establishing relationships before committing to business. Continue Reading...
Whether you are running a hotel, restaurant, shop or tourist park, good customer service and interaction with Chinese tourists is paramount to more sales, especially as they are cash rich, dept free and last year (2013) Chinese tourists spent on average £663 per transaction.
The way you serve Chinese customers is very different in China providing a much higher customer service.
We provide bespoke services and training focusing on assisting you in serving, attracting and targeting your Chinese customer base including Chinese government officials, Chinese High Net Worth Individuals, Chinese Business Travelers, Chinese students and Chinese tourists.
We provide high quality Chinese translator and Chinese interpreter services in Mandarin (Chinese to English and English to Chinese). Our translators and interpreters are highly skilled, University educated to Masters degree level and have lived and worked in China and the UK.
Our Chinese translation services are perfect for public facing companies / organisations such as local government, public transport, universities, restaurants and shops.
With our Chinese interpreter services, we are more than happy to assist you in business meetings, lectures, factory visits, business trips abroad or for less formal occasions such as family weddings and family get togethers.
We provide a range of professional training courses that will support you or your business in the UK or China but if you prefer we can provide Coaching or Tailor the courses to suit your business needs.
The training courses and coaching services we deliver have been designed to assist you in growing your career or business, motivate staff, reduce costs and achieve your targets.
We develop cost effective websites, ideal for small-to-medium businesses.
Our websites are easy to use, search engine friendly (SEO), accessible for users with disabilities, and accessible via desktops, laptops, tablets and smartphones using the latest in Responsive Web Design and Web Standards.
+44 (0)7809 154 467
"We found the course very interesting, they certainly earned their fee. Their presentation was thorough and discussions were two way".
"The etiquette of dining and tea pouring was very helpful. I think we have been aware of 'Face' and the importance of 'Relationship Building' but was unaware of the detail and how to develop both".
"There is clearly much to learn which can not be covered in one day and more training will sort in the near future".
"The offer to help us afterwards is very much appreciated & we will take them up on that".
The pet industry is booming in China especially within the middle classes where having a pet dog shows your status
The dilemma of the Yulin dog eating festival and the unwanted attention from middle class Chinese people and social media
It is nearly two years since we had to drop every thing and fly to China to help one of our Chinese business friends recover from a serious operation.
Director Gary Rice talks about the importance of being friends and benefits of doing business with China on Nick Ferrari Breakfast Show LBC Radio
Sir David Brewer said In order to achieve long developments between Chinese and British businesses we should recognise...
The temporary ban placed by Chinese officials on UK cheese exports to China has been lifted
Has Dengs infrastructure policy success been copied into Africa in order to transport raw materials out to China
Chinese mystery guest visit to the small market towns of Bakewell and Buxton to see if the towns were ready for Chinese tourists
In China, strong beer sales are expected with the start of the World Cup
Its the Dragon Boat Race Festival and bank holiday to commemorate Qu Yuan
Go Frontiers contributed in helping Buddhist Master release 20,000 fish that were destined for Shanghai's...
Six months ago we spoke with the lady owner of a medium sized Chinese company, and...
Article talks about German hotel trying to keep its German customers happy because of the Chinese tourists behaviours...
Food inspectors from China were dissatisfied with standards at a UK dairy during their visit
Breakfast meeting with Dame Margaret Beckett MP discussing current issues in the Derbyshire and Nottinghamshire areas.
On a freezing New Years Day, just outside Beijing, the directors of Go Frontiers kept their promise of Corporate Social Responsibility
Wrongly translated sign at a Buddhist theme park telling staff to 'execute tourists in the most advantageous manner'
Loscoe businessman Gary Rice successfully used a local heritage centre as an example when showing owners and managers how to develop a theme park in China
Gary Rice met with Matthew Forbes OBE, Deputy Consul General in Shanghai
Recent consultancy project advising on expanding tourism park at Hainan Island, South China (near Vietnam border), which has themes of tropical scenery and local heritage. Press release: Derby Telegraph | Blog News
Recently delivered a bespoke customer service and marketing strategy to a luxury shopping mall in Yiwu city (near Shanghai) South China.
Business Management & Confucianism lecture at Tsinghua University, Beijing, China
Hotel & Kitchen Hygiene Inspection, Health & Safety. Advice given on Uniforms, Bar Service, Bar Layout Restaurant Service, Food Preparation and Display.
Developed and delivered a set of bespoke courses in Western Dining Etiquette, Management Skills Development, High End Guest Expectations
Provided Restaurants Service, Western Culture and Etiquette, Marketing, Customer Service.
Arrived as high end mystery guests to test the hotel service and facilities. The following day courses were delivered on Western Restaurants Service and Customer Service.